Privacy Policy
Last updated: November 2, 2026
Powerful Systems, Inc., a Delaware corporation ("Chapter," "we," "us"), runs Chapter. This policy explains what personal information we collect, how we use it, and who we share it with.
Chapter is for users in the United States. We store data in the United States.
1. Our Role
When a consultant or a family enters information into a consultant's practice, we hold it for the consultant. The consultant decides what to collect and how to use it. Send requests about that information to your consultant.
2. What We Collect
- Account information, such as name, email address, and sign-in details.
- Information you enter, such as saved schools and searches, and family, student, academic, and learning-needs information in a consultant's practice.
- Usage information, such as pages you visit, device and browser type, IP address, errors, and recordings of your sessions, including what appears on your screen.
3. How We Use Information
We use information to run, secure, and improve Chapter, to communicate with you, and to follow the law.
4. Who We Share Information With
We do not sell personal information. We share it:
- With people in your practice, and with anyone who receives a payment or signing link.
- With service providers that help us run Chapter, such as hosting, sign-in, email, payments, electronic signatures, scheduling, maps, analytics, and AI providers.
- When the law requires it, or to protect Chapter, our users, or others.
- In a merger, sale, or other change of ownership.
5. Cookies and Analytics
We and our analytics providers use cookies. These providers may collect information about your activity over time and across websites. Chapter does not respond to Do Not Track signals.
6. Retention and Security
We keep information while your account is open or until it is deleted, and longer when the law requires. We use reasonable safeguards to protect it. If a breach affects your information, we will notify you as the law requires.
7. Children
- Chapter is not for children under 13. If we learn we collected information from a child under 13, we will delete it.
- Consultants and parents may enter information about a child of any age. The consultant must have the parent's permission.
- A user under 18 may remove content they posted or ask us to remove it.
8. Your Choices
- To see, correct, or delete your information, email support@withchapter.com. For information in a consultant's practice, contact your consultant.
- Unsubscribe from notification emails with the link in any email.
- Nevada residents may send requests about the sale of personal information to support@withchapter.com.
9. Changes
We will update the date above and tell account holders about important changes.
10. Contact Us
Powerful Systems, Inc.